Dubai, UAE, May 02, 2019: World’s favourite jeweller, Joyalukkas further enhanced its reputation of being a customer-driven service excellence group with the recognition of Best Service Performance Outlet by DSES. The award was won by Joyalukkas Deira Branch 2 Gold Centre and was conferred on 1st May 2019 at their Deira branch showroom by Shaikha AlBishri, Director, Policies & Economic Studies Sector.
Initiated in the year 2002 by The Department of Economic Development, Dubai Service Excellence Scheme (DSES) promotes customer service excellence based on customer-focused and quality driven culture. In May 2016, Joyalukkas had the distinction of winning the award for Outstanding Customer Service by the same prestigious authority.
Honoured by the recognition, Mr. Joy Alukkas, Chairman & MD, Joyalukkas Group said, “The biggest award we have won is the trust and love of our customers, and this recognition is a testament to the fact that we are committed to raise the customer service standards and make shopping a pleasurable experience for all our patrons. I would like to thank DSES, our patrons and our ever-committed staff who continue to inspire confidence among our patrons with excellent service delivery.”
From sourcing the finest gold and hiring the finest craftsman to creating customer-friendly ambiences and rewarding patrons with exciting promotions, Joyalukkas spares no efforts in winning customer trust and creating world-class shopping experiences across all its outlets. The award marks an eventful beginning to the new financial year, as the group expanded its presence with the inauguration of 6 brand new showrooms in India. One of the most-awarded retail jewellery chains, Joyalukkas has many firsts to its credits including the first retail chain to be awarded both ISO 9001 and ISO 14001 certification and to receive Superbrand status 7 years in a row. The prestigious Deloitte report also recently listed Joyalukkas in their top 20 fastest growing global luxury brand list.