Dubai PR Network, Online Press Release from Dubai and Middle East
 
Government Sector(Government, Legal & Humanity)
Filter PR by
  
Emirates Post Group completes Phase 1 of “I Deliver Happiness” Training Program
 

More than 1,000 employees to be trained in customer happiness under the program

Dubai, February 28, 2017:  Emirates Post Group recently completed Phase 1 of the training program “I Deliver Happiness” that targeted Delivery staff. The program was brought to a close with a team building exercise for 80 staff members during a ceremony held at Zaabeel Park in Dubai.

This program, launched in line with the Federal Government initiative to raise “Customer Happiness Index” aims to cover more than 1000 employees from the Operations field comprising courier and sorting sections in 37 batches.

The training program, which is being conducted by the HR Department in association with a training and development consultant, covers areas like customer happiness, hygiene and grooming, health and safety, interpersonal skills, positivity and team work.

“We are pleased to launch this training program as part of Emirates Post Group’s efforts to boost customer satisfaction based on the “Customer Happiness Index” which seeks to enhance customer happiness by providing employees with a range of effective tools. This program has been customized and designed to EPG requirements and we are confident it will support our staff to exceed customer expectation in our services,” said Chief Support Services Officer of Emirates Post Group, Mr. Sami Al Khaja.

The first batch of employees who completed the training program expressed their happiness at the training modules. 

Mr. Al Khaja added: “In order to make the program more effective, the participants will be provided individual development plan that will help them to improve their customer service skills. 

Posted by : Dubai PR Network Editorial Team
Viewed 7710 times
PR Category : Government, Legal & Humanity
Posted on : Tuesday, February 28, 2017  6:12:00 PM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : Sixth IGCF Culmination of Previous Editions
Next Story : South Africa Visa Application Centre launched in Dubai for e...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
Rimmel - Brow Squad: Don't Follow the Rules - Define Them [18703-Views]
Parfums de Marly, Delina - From the perfumed court to personal fragrances [16629-Views]
Marchon Eyewear, Inc. and Calvin Klein, Inc. Announce Renewal of Exclusive Longterm Global... [16336-Views]
Protect and Hydrate with Herbal Essentials [14134-Views]
New Must-Have Beauty Products from GOSH this October [12615-Views]
In The Spotlight at Paris Gallery - The Fragrance Edit [12578-Views]
Skyline University College Signed a MoU with Sharjah Police Punishment and Correctional [10760-Views]
Introducing the Rosie For Autograph Autumn Winter 17 Collection [8430-Views]
Four UAE Designers Take Home LG Signage Design Award [7826-Views]
Tissot Everytime Swissmatic [7753-Views]
Panasonic Defines New Frontiers of Technology at GITEX 2017 [7308-Views]
His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum Experiences the Transformati... [7070-Views]
Western Digital showcases its industry leading and latest storage innovations at GITEX Tec... [7064-Views]
Ulysse Nardin: Marine Chronometer Annual Calendar Monaco [6875-Views]
The iconic Rado Ceramica [6411-Views]
Ulysse Nardin Classic Lady Dual Time [6387-Views]
Actress Bhavana inaugurates designer Rehana Basheer's first outlet in the UAE [6332-Views]
Al-Futtaim ACE Outdoor Furniture Collection [6198-Views]
LPG Endermologie Offers A Chronobiological Slimming Gel [6179-Views]
Carl F. Bucherer Patravi TravelTec II: Two Colors and Three Time Zones for Traveling in St... [6063-Views]
Understated elegance distinguishes the Sirius Regulator Jumping Hour from Chronoswiss [5923-Views]
The Rado True Stratum - Exclusive new timepiece co-developed with Austrian designer Rainer... [5832-Views]
du Wellness Expert Participates in Townhall Session to Inspire Corporates to Participate i... [5734-Views]
His Highness Sheikh Khalifa bin Zayed Al Nahyan Issues Federal Law No. (8) of 2017 Concern... [5484-Views]
The great taste of Lavazza coffee now available in an instant! [5362-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories