Dubai PR Network, Online Press Release from Dubai and Middle East
 
Healthcare(Healthcare & Medicine)
Filter PR by
  
Dr. Amin Al Amiri: ‘We aim to ensure customer happiness in response to the National Programme of Happiness and Positivity'
 

UAE, March 4, 2017 - H.E. Dr. Amin Hussein Al Amiri, Assistant Undersecretary for Public Health Policy and Licensing at the Ministry of Health and Prevention, met with a number of stakeholders at the Ministry as part of the ‘Ya Marhba Bekom’ initiative. Under this initiative, the Ministry holds open discussions with customers with the aim of upgrading the level of customer service, innovating smart solutions that enhance customers’ happiness while implementing quality and performance improvement measures across all channels, and enhancing two way communication to build a positive relationship with all stakeholders.

New rates for services pursuant to a Cabinet resolution explained 

Dr. Al Amiri underscored that the public health policy and licensing sector values the feedback and ideas from customers, including pharmaceutical manufacturers and drug stores. The meeting was a good opportunity to explain the provisions of the new Cabinet decision concerning the application of new rates for the Ministry’s services. The meeting was aligned with the Ministry’s keenness to efficiently respond to customers’ needs, thoroughly clarify issues, ensure customers happiness and promote happiness and positivity.

Ministry ensures services meet quality, efficiency and transparency standards

His Excellency highlighted the Ministry’s commitment to facilitating and simplifying all processes for faster completion of electronic services in a bid to bring happiness to customers and boost their confidence in government services. This objective serves the ministry’s strategy in delivering services of highest quality, efficiency and transparency and launching various initiatives to meet customers’ expectations and improve their level of satisfaction using smart 7 star digital solutions to deliver the targets of administrative and medical arm of the National Programme of Happiness and Positivity, in collaboration with customers. 

Provision of excellent services and faster customer transactions 

Dr. Al Amiri directed the Ministry’s employees to deliver outstanding services and accelerate the completion of all customer transactions by developing efficient systems and processes. H.E. also enjoined them to provide all tools necessary to ensure customer satisfaction as the Assistant Undersecretary reiterated the Ministry’s keenness to conform to international standards, activate communication channels and optimize the allocation of available resources in order to meet customers’ expectations in tem of review, control and development of services.  

Posted by : Dubai PR Network Editorial Team
Viewed 4837 times
PR Category : Healthcare & Medicine
Posted on : Sunday, March 5, 2017  8:46:00 AM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : NMC Royal Hospital forms Patient Advisory Board
Next Story : World Hearing Day Campaign Highlights the Importance of Hear...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
SOUQ.com to Launch Half a Million Deals for White Friday 2017 [18001-Views]
Roja Parfums ELYSIUM - Now available at Paris Gallery in UAE [14732-Views]
Give the Gift of Beautiful Hair with SHOW Beauty [14048-Views]
PLAY FOR PEACE, Spread Good Vibes this Christmas [13908-Views]
Runway Dubai Wrapped up an inspiring star studded event with iconic designer, Walid Atalla... [13426-Views]
Celebrating regional artistry, creativity and talent through a passion for makeup at the a... [12481-Views]
FOREO: Futuristic Gifting Ideas [11328-Views]
Six pairs of Emirati siblings marched together at Skyline's 27th Graduation Ceremony [10919-Views]
Infinix Launches Zero 5 in Dubai in Partnership with Souq.com [10577-Views]
TKD Lingerie: New lingerie treats for the holidays [9077-Views]
Stylish automatics from CITIZEN made for the special occasion [9034-Views]
Alessandro International mystifies with its launch event for its Winter Collection [8772-Views]
Tissot Chrono XL - It's time to think big! [8650-Views]
Santa Claus is coming to town on a festive Graham Chronofighter Vintage Nose Art Ltd [8552-Views]
Alpha Assured Assistance (AAA) Loyalty Program to ramp up loyalty landscape in the UAE [7814-Views]
ALWAYS TOP OF THE CHARTS: THE ICONS [7448-Views]
Tub Of Butter Celebrates First Birthday with 1 Dhs Coffee [7180-Views]
Ulysse Nardin Marine Torpilleur Military - The Mark of A Captain [7003-Views]
SAINT HONORE Celebrates the UAE's 46th National Day with a Limited Edition Haussman Quartz [6844-Views]
The Rado True Cyclo - Exclusive watch co-developed with French designer Philippe Nigro [6472-Views]
Dubai RAK Diabetes Center launches Dhs 1 Diabetes screening for residents [6454-Views]
Middle East Food Forum (MEFF) to host its 2nd edition co-located with SIAL Middle East in ... [5508-Views]
Experience the best of Korean beauty with Missha [5411-Views]
SOUQ ramps up operations ahead of White Friday Sale [5100-Views]
Dubai Shines as Global Industry Descends on Vod Dubai International Jewellery Show [4935-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories