Dubai PR Network, Online Press Release from Dubai and Middle East
 
Technology, Computers & IT(Technology)
Filter PR by
  
E-commerce Giant SOUQ.com takes its Next Leap with First Customer Experience Center in Dubai
 
E-commerce Giant SOUQ.com takes its Next Leap with First Customer Experience Center in Dubai
  • Customers can now order on SOUQ.com and collect it from customer experience center 
  • Helpbit Service Centre, Q-Express pick up and drop off station and full services for Marketplace sellers- all under one roof 

12 March 2017, Dubai, UAE:  SOUQ.com, the Middle East’s largest online retail and marketplace platform, has announced the launch of its first customer experience center on the Sheikh Zayed Road in Dubai, making life more convenient for customers as well as sellers across the UAE. SOUQ.com’s flagship customer experience center serves as a multi-purpose destination for customers to look and feel the products before buying them online and even collect them from the conveniently located center. Further, the customers can also return or service merchandise previously purchased from SOUQ.com. 

One of the key features of this innovative offering by SOUQ.com is the Helpbit Service Centre, which enables customers immediate repair on smaller jobs like mobile phone screen changes, and acts as a pick up and drop off point for more extensive repair work that’s sent on to the Helpbit HQ. 

The center also serves as an extension of Q-Express, the logistics arm of SOUQ.com that provides an optimised e-commerce distribution service. Adding to the existing vast chain of Q-Express outlets, the center also offers customers the ease and convenience of picking up or returning their orders at a centralised location. In addition, selling on SOUQ.com will now become even faster and easier as marketplace sellers will now have the option to drop off the new product orders or pick up any returned items directly at the customer experience center. 

Ronaldo Mouchawar, Co-Founder & CEO SOUQ.com comments, “At the heart of everything we do is our promise to make online shopping as easy and enjoyable as possible for our customers, suppliers and partners. The decision to bring everything together in one, convenient location – from customer service, after-sales, repairs and logistics – is synonymous with our drive to use innovation to continually enhance the online shopping experience and empower our users to overcome online shopping barriers. Our first customer experience center will function as the heart of our regional operations bringing all of the SOUQ.com services under one roof.”

“The center will provide a physical extension to the online shopping experience by bringing popular products and brands closer to the customers as well as deliver exceptional on-demand services. The omni-channel experience provides customers benefits of face-to-face interaction with our staff, ability to fully inspect products prior to purchase and also avail our post-sales support and services,” added Mouchawar.

The center will feature selected items and products from popular regional and international brands. The SOUQ.com customer experience center is conveniently located on Shaikh Zayed Road next to Villa Rotana Hotel, and is open daily from 10 am to 10 pm and from 4 pm to 8 pm on Fridays. Visit www.SOUQ.com or download the SOUQ APP on your smart phone.

Posted by : Dubai PR Network Editorial Team
Viewed 7973 times
PR Category : Technology
Posted on : Sunday, March 12, 2017  12:42:00 PM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : Take your adventures to newer heights with Merlin Digital's ...
Next Story : Infoblox Wins ĹNetwork Management Vendor Of The Year' at NME...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
SOUQ.com to Launch Half a Million Deals for White Friday 2017 [18001-Views]
Roja Parfums ELYSIUM - Now available at Paris Gallery in UAE [14732-Views]
Give the Gift of Beautiful Hair with SHOW Beauty [14048-Views]
PLAY FOR PEACE, Spread Good Vibes this Christmas [13908-Views]
Runway Dubai Wrapped up an inspiring star studded event with iconic designer, Walid Atalla... [13426-Views]
Celebrating regional artistry, creativity and talent through a passion for makeup at the a... [12481-Views]
FOREO: Futuristic Gifting Ideas [11328-Views]
Six pairs of Emirati siblings marched together at Skyline's 27th Graduation Ceremony [10919-Views]
Infinix Launches Zero 5 in Dubai in Partnership with Souq.com [10577-Views]
TKD Lingerie: New lingerie treats for the holidays [9077-Views]
Stylish automatics from CITIZEN made for the special occasion [9034-Views]
Alessandro International mystifies with its launch event for its Winter Collection [8772-Views]
Tissot Chrono XL - It's time to think big! [8650-Views]
Santa Claus is coming to town on a festive Graham Chronofighter Vintage Nose Art Ltd [8552-Views]
Alpha Assured Assistance (AAA) Loyalty Program to ramp up loyalty landscape in the UAE [7814-Views]
ALWAYS TOP OF THE CHARTS: THE ICONS [7448-Views]
Tub Of Butter Celebrates First Birthday with 1 Dhs Coffee [7180-Views]
Ulysse Nardin Marine Torpilleur Military - The Mark of A Captain [7003-Views]
SAINT HONORE Celebrates the UAE's 46th National Day with a Limited Edition Haussman Quartz [6844-Views]
The Rado True Cyclo - Exclusive watch co-developed with French designer Philippe Nigro [6472-Views]
Dubai RAK Diabetes Center launches Dhs 1 Diabetes screening for residents [6454-Views]
Middle East Food Forum (MEFF) to host its 2nd edition co-located with SIAL Middle East in ... [5508-Views]
Experience the best of Korean beauty with Missha [5411-Views]
SOUQ ramps up operations ahead of White Friday Sale [5100-Views]
Dubai Shines as Global Industry Descends on Vod Dubai International Jewellery Show [4935-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories