- Month-long activities on the theme of happiness across global operations
Abu Dhabi, 10 October 2017: UAE Exchange, the leading global money transfer, foreign exchange and payment solutions brand, is celebrating October as its annual Customer Month. In the four-week long celebration, the brand puts its customers firmly in the spotlight, and will be conducting various activities and rewards programmes on the theme of happiness across its branches globally.
UAE Exchange Customer Month celebrations is also aligned with the International Customer Service Week. While the brand celebrates its relationship with clients and customers, it will also recognise its customer service teams who continue to be pivotal in delivering and sustaining exceptional customer experience.
This year’s month-long programme includes honouring and rewarding loyal UAE Exchange customers, interactive fun events in branches to engage customers, appreciating exemplary customer service professionals and teams, and focused sessions on improving service excellence to increase the quotient of customer happiness. The brand has also planned a series of exciting teambuilding activities to mark the occasion.
The annual tradition of Customer Month for UAE Exchange not only cements the central role of customer happiness in everything it does but is a reminder for the brand’s global teams that its success stems from constantly enhancing the customers’ experience. The occasion is also an opportunity for the brand to acknowledge, support, boost and train frontline teams who represent the UAE Exchange brand.
Doubling up on the importance of customer happiness, Customer Month also reiterates the brand’s commitment to service excellence across its global markets.