Dubai PR Network, Online Press Release from Dubai and Middle East
 
Aviation, Airline & Aerospace(Travel & Tourism)
Filter PR by
  
Airlines and Airports Are Investing in Biometrics to Deliver a Seamless Passenger Journey
 
Airlines and Airports Are Investing in Biometrics to Deliver a Seamless Passenger Journey

SITA CEO says collaboration is key to deliver secure and easy travel

Dubai, UAE, September 30, 2018:  Airlines and airports are investing to deliver secure and easy travel for passengers, with biometric technology a key priority. This is according to research released today by global IT provider SITA. The SITA 2018 Air Transport IT Insights show how biometrics are being incorporated into the evolution of self-service at the world’s airports. Over the next three years, 77% of airports and 71% airlines are planning major programs or R&D in biometric ID management.

Barbara Dalibard, CEO, SITA, said: “Secure and seamless travel is a must for the air transport industry. It is encouraging to see that both airlines and airports are investing in biometric technology to deliver a secure, paperless way to identify passengers across multiple steps of the journey. We have already seen great success where we have implemented it at airports across the world. 

“As the research shows, integration causes challenges and the variety of legislative demands can be daunting for airlines and airports. To deliver a seamless passenger experience, we must all collaborate – airlines, airports, governments and industry suppliers – and use technology to automate, and even eliminate, tedious processes. We achieve the best results when we work together, this has been most apparent when we incorporate secure biometrics into the passenger journey.”

SITA already delivers identity management solutions, including biometric systems, that eliminate the need for manual checks. These improve the passenger experience while helping airlines and airports across the world meet the variety of regulations from Governments and border agencies. The most common of these is identity verification at self-service check-in kiosks. This is already in use at 41% of airports and 74% have plans to deploy the technology by the end of 2021. Self-boarding gates using biometrics with ID documentation, such as a passport, are also set to become commonplace over the next three years, with 59% of airports and 63% of airlines expecting to use them.

SITA’s research shows that the industry faces some challenges for the full adoption of biometrics for passenger identity checks. More than one third of airlines cite integrating the tools and technologies at airports, and a lack of standards for processes and technologies for integrating checks, as the major challenges. For airports, the situation is similar, though 39% of them say meeting government and legislative requirements is also a major challenge.

Airlines and airports are also considering new technologies for passenger identity management. One example is blockchain; 40% of airlines and 36% of airports believe the main benefit that blockchain can provide is to streamline this process, for example by reducing the need for multiple ID checks.
Overall, investment in technology is rising. SITA’s research shows investment by airlines over the past two years has been stable but future predictions for both operating and capital spend are very strong in 2018 with a forecast of 3.67% IT spend as a % of revenue. Airport spend will be strong too, with a forecast of 5.69% of revenue for this year.

Airlines are also investing in new technologies which offer them strategic and operational benefits. Artificial intelligence (AI) is seen as beneficial across a range of airline operations with 84% of airlines planning to have major or R&D programs in place by 2021. This is up from 52% in last year’s survey. Airports too are investing in AI with 61% planning a major program or R&D over the next three years, up from up from just 34% in 2017. 

While both airlines and airports are investing in AI, their uses are different. Airlines are looking at the potential of using AI for virtual agents and chatbots with 85% planning to use it here by 2021. Some 79% of airports are currently using, or planning to use, AI for predictive analysis to improve operational efficiency. 

Dalibard added: “It is clear that the will of the industry is to change the way we travel by improving efficiency and making the passenger journey as secure and seamless as possible. This requires a concerted and aligned drive, true collaboration, and SITA is fully committed to this.” 

SITA’s Air Transport IT Insights are well established as the global benchmark research for the air transport industry.  Over 180 senior IT executives at the top airlines and airports, representing 39% of global airport and 27% of global airline passenger traffic took part in the 2018 research. The 2018 results once again provide a clear insight on the air transport industry’s IT strategic thinking and developments.


Posted by : Dubai PR Network Editorial Team
Viewed 3440 times
PR Category : Travel & Tourism
Posted on : Sunday, September 30, 2018  12:53:00 PM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : Emirates joins Ghana in making aviation history: One-off A38...
Next Story : Etihad Airways Launches Hand Baggage Only Fare
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
The FW18 Trend Report From Weill Paris [16336-Views]
Discover the Secret to Younger-looking, Radiant Skin [11907-Views]
Climax Mascara Never Fake It [11749-Views]
Keep your skin looking healthy and hydrated, naturally [11322-Views]
Brighter Eyes with Skin Republic [9339-Views]
LOOTAH Perfumes brings a collection of delicate scents to fulfill the needs of the fragran... [8430-Views]
The Balmain Haute Elegance Oval mirrors the brand's soul [8229-Views]
Jessica Kahawaty in Dubai to Celebrate the Launch of SUKIN, Australia's No.1 Natural Skinc... [7808-Views]
Lexus Design Award 2019 open for entries [7363-Views]
Joyalukkas adds another jewel to its crown with the inauguration of its third showroom in ... [7113-Views]
The Rado DiaMaster Petite Seconde Automatic COSC The Rado watch at the top of the precisio... [7088-Views]
HHC looks forward to collaborating with Louvre Abu Dhabi to boost UAE's cultural heritage [6795-Views]
Trend Alert! Giddy up on the best platform with your new horse-inspo ensemble from kate sp... [6509-Views]
Brow Contour Pro 4-in-1 defining & highlighting brow pencil [6338-Views]
Demand for school supplies is higher than ever [6149-Views]
BodyO launches officially its AiPod for a full body check-up during the Gitex Future Stars [6076-Views]
Elegant and feminine new Mini Bubble set to make a big splash [5935-Views]
Get flawless skin with Rodial's new Booster Drops [5832-Views]
Introducing the GUESS Jeans Fall 2018 Collection' [5728-Views]
UAE Team Emirates Announce Line Ups for Two-day Italian Bonanza [5588-Views]
Special Olympics World Games Abu Dhabi 2019 Launches Volunteering Recruitment Drive [5582-Views]
Manero Peripheral (43 Mm) Classic Watchmaking Meets State of,the Art Technology [5222-Views]
Reinforcing Smartphone's Weakest Link: Huawei Could Launch Ultra-Fast Charging Batteries [5118-Views]
Daniel Craig Brings the Diver 300m to the Surface [4935-Views]
DS Podium Chronograph 1/100 sec [4880-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories