Dubai PR Network, Online Press Release from Dubai and Middle East
 
Events and Exhibitions(Events & Exhibitions)
Filter PR by
  
Unifonic empowers business to capitalize on instant messaging apps to engage with customers
 
Unifonic empowers business to capitalize on instant messaging apps to engage with customers

Riyadh-based technology innovator raises the bar with enhanced multi-channel platform launch during GITEX Technology Week

8 October 2019: unifonic, the Saudi Arabia-based cloud communications platform for global emerging markets, has launched an enhanced multi-channel platform that empowers businesses to engage with customers through a portfolio of business applications and a single API for SMS, voice and instant messaging apps.

The launch announcement, which comes only 12 months after the Riyadh-headquartered tech pioneer raised the largest-ever financing round for a Saudi start-up, amplifies unifonic’s participation at this week’s GITEX Technology Week at Dubai World Trade Centre (DWTC).

Targeting the call from businesses to better engage with their customers across a multitude of communications channels, unifonic developed the enhanced multi-channel platform to provide a heightened customer engagement, that removes the traditional one-way conversation and enables customers to be interactive with brands on their preferred channel. Prior to its GITEX Technology Week launch, unifonic piloted the platform through a customer-facing WhatsApp channel for Jamalon, the Middle East’s largest online bookstore.

“In today’s highly-competitive and fast-paced business environment, customers demand greater interaction, looking for more content and material to be pushed through the channels they want. It is paramount that businesses are able to provide this engagement across several touchpoints, including widely used instant messaging apps,” said Ahmed Hamdan, CEO and founder of unifonic. “By utilising rapidly evolving technologies, unifonic has taken the lead in providing our customers with this capability and elevate the end customer engagement to a whole new level in the region.

“With personal preference, the cornerstone of how modern consumers communicate, the agility of unifonic’s multi-channel platform solution puts the power back into businesses’ hands. The platform’s flexibility allows businesses to engage customers throughout the year on their preferred channel or instant messaging app.”
Founded in 2006 and already counting over 5,000 business customers, unifonic has facilitated five billion enabled interactions in 190-plus countries via more than 720 mobile operators. unifonic’s easy-to-use web, mobile and API interfaces enable app developers, marketers and business owners to communicate with customers through text-messaging, voice and instant messaging apps.

During the past decade, unifonic has partnered with brands such as Uber, Careem, HungerStation, Absher, and Aramex, to provide channel communications solutions.

 


Posted by : Dubai PR Network Editorial Team
Viewed 4325 times
PR Category : Events & Exhibitions
Posted on : Tuesday, October 8, 2019  2:52:00 PM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : GITEX hosts global AI expert, international CEOs and honours...
Next Story : Saudi Arabia's Ministry of Energy highlights enhanced cybers...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
Move Aside C-beauty, K-beauty and J-beauty - There's a New Trend in Town and It Hails Fro... [7125-Views]
Inglot Cosmetics Partners With Cartoon Network for Limited Edition “The Powerpuff Girls” B... [6875-Views]
Autumn/Winter 19: Step out in the latest styles with City Centre Deira and City Centre Mir... [6570-Views]
Think LUNETTE for an earth-friendly period [5722-Views]
ACE launches its new and inspirational Outdoor collection [4654-Views]
Dress for Diwali With the Rack by Kachins [4551-Views]
Restoration by Parmigiani Fleurier -The Yusupov Egg [4526-Views]
Chain Reaction [4526-Views]
Sandro Launches Evening Capsule Collection [4319-Views]
‘A Gift of Gold' offers at Malabar Gold & Diamonds [4246-Views]
Celebrate guilt-free shopping to your fullest! [4148-Views]
Handbags and Gladrags [4142-Views]
VAIO returns to Middle Eastern in partnership with Nexstgo [4111-Views]
Eighth World Championship title in all categories for Tissot Ambassador Marc Marquez [4093-Views]
Unifonic empowers business to capitalize on instant messaging apps to engage with customer... [4050-Views]
New Strategic Partnership with Hewlett Packard Enterprise to help accelerate Abu Dhabi Dig... [4020-Views]
MBRU and King Saud University in Saudi Arabia join forces to enhance academic collaboratio... [3898-Views]
His Highness Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum Challenges the City to Be ‘I... [3874-Views]
Peugeot Boxer 4x4 Concept Revealed [3855-Views]
Saudi Arabia's Ministry of Energy highlights enhanced cybersecurity credentials at GITEX T... [3770-Views]
Dubai Land Department welcomes Saudi Minister of Housing [3697-Views]
Hazzaa AlMansoori Undergoes Medical Experiments at Stars City as part of His Scientific Mi... [3697-Views]
During a press conference to announce the completion of preparations of Summit that will b... [3672-Views]
Victoria Beckham Eyewear Debuts New Collection for Fall 2019 [3672-Views]
Team Abu Dhabi Stars Chase Double World Title Boost in China [3593-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories