Dubai PR Network, Online Press Release from Dubai and Middle East
 
Government Sector(Government, Legal & Humanity)
Filter PR by
  
Dubai Customs Handles Remote Working Efficiently
 
Dubai Customs Handles Remote Working Efficiently

Dubai, United Arab Emirates, June 07, 2020:    Dubai Customs is reaping what it has sown and invested for years in advanced technologies following the directives of Ahmed Mahboob Musabih, Director General of Dubai Customs and as part of the government vision to turn into a smart government. This was manifested in a number of smart services, applications and programs that serve clients and facilitate legitimate trade and global supply chain

Latest figures released by Customs Development Division, which is in charge of developing innovative systems and platforms, showed that 96% of customs transactions were approved and endorsed automatically thanks to smart workspace system which reduced clearance time to 4 minutes only. 


Data also showed consistent and smooth remote working. Employees have used TEAMS Microsoft 615,000 times, completed 3.1 minutes of calling, and sent 440,000 messages. They have made 109,000 calls and shared screen for 719,000 minutes between 15th March and 5th May. 


“The successful working from home strategies that we followed in response to the covid-19 pandemic have encourage us to consider and follow the same path in the post-covid era,” said Ahmed Mahboob Musabih, Director General of Dubai Customs. “Work went undisrupted during this period, and better performance was recorded, which necessitates more investment into advanced technologies. This is one of the lessons that we learnt from the crisis. We will rely more on the 4th industrial technologies and artificial intelligence for the longer run. 


Dubai Customs has made available all necessary tools for its employees during the remote working period. These included the virtual desktop which enables user to host all office applications and work from anywhere, Mizlay which enables employees safely access their emails and other Dubai Customs applications, and TEAMS Microsoft for online meetings and communication. 


Commenting on this, Younis Othman, Director of Information Technology Department said: 


“We have a resilient and very advanced IT infrastructure which helped us work from home without any disruption. The crisis has prompted us not only protect our systems from any disruption, but also to make enhancements to ensure best services are delivered to our clients based on 4th Industrial Revolution and AI technologies. Online meetings and communication through Teams MS has been perfect. There were 18,000 meetings. Information shared through Teams made 15% compared to 85% for the email in March, but rose in April to 34%.”

 

 


Posted by : Dubai PR Network Editorial Team
Viewed 3489 times
PR Category : Government, Legal & Humanity
Posted on : Sunday, June 7, 2020  11:32:00 AM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : Celebrated Author Abdelouahab Aissaoui Joins Abu Dhabi Int...
Next Story : Dubai International Financial Centre Position as the Region'...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
Make Up for Ever Introduce Two New High Performance Products Within the Aqua Resist Range [4887-Views]
Mouawad Reveals the Journey of the Extraordinary Botswana Diamond [4248-Views]
Union Coop opens one of the Largest Warehouses in the Middle East [3571-Views]
Eid Gift Ideas by The Body Shop UAE [3530-Views]
Essence Essentials for the Summer Heat Ahead! [3493-Views]
VIP Drivers Announced for the Jaguar I-pace Etrophy ‘Lockdown Showdown' in Berlin [2899-Views]
Pan Emirates Opens a New Store in Cityland Mall, Dubai [2640-Views]
Eid Al Adha 2020 - Marina Rinaldi [2604-Views]
Aster Hospitals UAE Launch Cosmos, a Support Group for Covid – 19 Positive Patients [2366-Views]
This DSS add a Contemporary look to your Home with Western Furniture Products [2029-Views]
New National Geographic Abu Dhabi Film ‘Marmum' Takes Viewers on the Journey of Creating a... [2017-Views]
Trina Solar Unveils Vertex 600w Series Module and Expects Mass Production of 550w Series L... [1993-Views]
LG Introduces World's First 4k Ips 1ms GTG Monitor for Unsurpassed Gaming [1980-Views]
Joyalukkas Announces its Mega Eid Discount Offer [1935-Views]
Engineered to Serve: Land Rover Discovery Supports Landmark Rescue as Mountains Reopen [1923-Views]
Perfect Gifts for Eid Al Adha [1894-Views]
Introducing the Lenovo Legion™ Phone Duel [1882-Views]
The Potential of Colour as a Design Element [1865-Views]
Etihad and Boeing Strengthen Strategic Partnership With Maintenance Support for Boeing 787... [1804-Views]
Special Olympics Announces Global Expansion of Initiative for Inclusion in Education for Y... [1792-Views]
Honda Hosts WOWeekend with Unbelievable Deals Across its Pre-owned Line-up [1783-Views]
Two Emiratis claim GUINNESS WORLD RECORDS titles in July [1779-Views]
Euronews Speaks to CEO of Abu Dhabi-based Company Developing COVID-19 Vaccine [1767-Views]
Schneider Electric to Upgrade DP World's Sokhna Basin 2 With Ecostruxure Power Smart Energ... [1726-Views]
International Forum for Women and Sports: Frenchwoman Georges Calls for Greater Support [1685-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories