Dubai PR Network, Online Press Release from Dubai and Middle East
 
Government Sector(Government, Legal & Humanity)
Filter PR by
  
Dubai Customs Handles Remote Working Efficiently
 
Dubai Customs Handles Remote Working Efficiently

Dubai, United Arab Emirates, June 07, 2020:    Dubai Customs is reaping what it has sown and invested for years in advanced technologies following the directives of Ahmed Mahboob Musabih, Director General of Dubai Customs and as part of the government vision to turn into a smart government. This was manifested in a number of smart services, applications and programs that serve clients and facilitate legitimate trade and global supply chain

Latest figures released by Customs Development Division, which is in charge of developing innovative systems and platforms, showed that 96% of customs transactions were approved and endorsed automatically thanks to smart workspace system which reduced clearance time to 4 minutes only. 


Data also showed consistent and smooth remote working. Employees have used TEAMS Microsoft 615,000 times, completed 3.1 minutes of calling, and sent 440,000 messages. They have made 109,000 calls and shared screen for 719,000 minutes between 15th March and 5th May. 


“The successful working from home strategies that we followed in response to the covid-19 pandemic have encourage us to consider and follow the same path in the post-covid era,” said Ahmed Mahboob Musabih, Director General of Dubai Customs. “Work went undisrupted during this period, and better performance was recorded, which necessitates more investment into advanced technologies. This is one of the lessons that we learnt from the crisis. We will rely more on the 4th industrial technologies and artificial intelligence for the longer run. 


Dubai Customs has made available all necessary tools for its employees during the remote working period. These included the virtual desktop which enables user to host all office applications and work from anywhere, Mizlay which enables employees safely access their emails and other Dubai Customs applications, and TEAMS Microsoft for online meetings and communication. 


Commenting on this, Younis Othman, Director of Information Technology Department said: 


“We have a resilient and very advanced IT infrastructure which helped us work from home without any disruption. The crisis has prompted us not only protect our systems from any disruption, but also to make enhancements to ensure best services are delivered to our clients based on 4th Industrial Revolution and AI technologies. Online meetings and communication through Teams MS has been perfect. There were 18,000 meetings. Information shared through Teams made 15% compared to 85% for the email in March, but rose in April to 34%.”

 

 


Posted by : Dubai PR Network Editorial Team
Viewed 5606 times
PR Category : Government, Legal & Humanity
Posted on : Sunday, June 7, 2020  11:32:00 AM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of DubaiPRNetwork.com.
Previous Story : Celebrated Author Abdelouahab Aissaoui Joins Abu Dhabi Int...
Next Story : Dubai International Financial Centre Position as the Region'...
Email this article Print this article

Share this article with your friends and followers
NewsVine
Back to Section Home

Related Stories



 
 
Most Viewed Press Release posted in the last 7 days
Add Extra Sparkle to Your Holidays With Make Up for Ever's 2020 Holiday Collection [6662-Views]
Discover the Ingredients [4502-Views]
A Warm Summer Rain in Winter: The New Head Shower GROHE Tempesta 250 [4038-Views]
Samsung Introduces Latest Innovations for a Better Normal at CES 2021 [3993-Views]
Schneider Electric Unveils New Sustainable Energy Products at CES 2021 [3920-Views]
Liverpool Legend Ian Rush visits Dubai Sports Council, Discusses Starting Projects in Duba... [3829-Views]
Canon Recognizes 3 Leading Photographers from the UAE, KSA & Jordan for their Ambassador P... [3723-Views]
The University of Queensland wins Ericsson Innovation Awards 2020 [3653-Views]
Moonwatch now Master Chronometer Certified [3641-Views]
Roma Proves the Pace of the Hunter to Go 5th Overall, as Loeb Suffers Suspension Damage [3296-Views]
Bridgestone To Debut Virtual City of the Future, Showcase Mobility Solutions at CES 2021 [3223-Views]
What's your Colour Code? [3210-Views]
The Most Inclusive Range of Primers to Offer 24hr Correction for Any Skin Type, Any Skin T... [3059-Views]
Dubai Customs: Exceptional Achievements in 2020 Despite Coronavirus Challenges [2862-Views]
World Gold Council ETF 2020 Report and Gold Outlook 2021 [2796-Views]
Western Digital Delivers Unmatched Line Up of High-capacity Portable SSDS Across Its Renow... [2583-Views]
INFINITI of Arabian Automobiles Launches Limited Time Offer on the QX80 2021 [2575-Views]
Unique Spatial Sound Technologies for Ambient Room-filling Sound with Sony's Latest Premiu... [2550-Views]
Omega Dubai Desert Classic [2415-Views]
Giorgio Armani Collaborates with Parmigiani Fleurier to Create a Fine Watches Collection' [2329-Views]
Lenovo Yoga Slim 7i Pro Laptop Now Features OLED Display [2148-Views]
Sony Exhibits at CES 2021 [2132-Views]
SEHA Commences the Administration of the Covid-19 Vaccine to UAE Community at 40 Locations [2120-Views]
Herbal Essences Taps into Nature's most Powerful Ingredients with the new Potent Aloe Vera... [2116-Views]
IATA Welcomes the Resumption of Air Connectivity between Key Nations in the Middle East [2017-Views]
 
RSS Facebook Twitter LinkedDin
 
Top Sections
 
Top Stories