Dubai PR Network, Online Press Release from Dubai and Middle East
Health & Fitness(Healthcare & Medicine)
Filter PR by
Artificial Intelligence Elevating Patient Communication and Access to Care
Artificial Intelligence Elevating Patient Communication and Access to Care
• Al Zahra Hospital Dubai adopts Artificially Intelligence powered platforms to elevate patient driven communication and access to care
• Patients can now book instantly through WhatsApp Business, Facebook and the Website with an Artificially Intelligent Virtual Assistant
Dubai, United Arab Emirates 12 August 2020 – Al Zahra Hospital Dubai announced the AI powering of all communication and appointment booking platforms, to ease access to care and communication with their patients. This innovative shift has resulted from the company’s mission to always deliver patient centric services, focusing on technological advancements. 
Artificial Intelligence has been at the forefront of most Information Technology advancements bringing with it immense advantages for both companies and end consumers. Although, there has been increased adoption of Artificial Intelligence by many healthcare providers in the operational or medical aspects of healthcare delivery, very few companies have considered how this novel technology can be used in streamlining patient communication or access to care. 
“We consider ourselves an “intelligent” company, using and analyzing data to assess consumer behavior trends so we can better cater to our growing patient bases. We understand that the 2020 patient wants instant access and response and is not willing to wait, while doing everything from the comfort of their mobiles. Our AI powered WhatsApp channel is perhaps the most convenient and emancipated means to instantly book and access doctors schedules, as well as providing a plethora of other services” – Dr. Mohaymen Abdelghany, CEO Al Zahra Hospital Dubai.
“Almost all providers have booking systems accessible through their social media channels, website or WhatsApp. The key here however is Instant Access, a novelty that we bring to the market. Anyone can Instantly book appointments in real time, access their medical records, get health tips, prescriptions and many other services directly through their WhatsApp and other platforms” – Mohammed Gamal, IT Director Al Zahra Hospital Dubai. 
Hossam Amer, the General Manager of novomind MEA, the development company of the AI powered Al Zahra project & European technology leader  stated: “Al Zahra Hospital is the first hospital in Dubai to fully integrate all the consumer facing platforms under an Artificial Intelligence powered umbrella eliminating waiting time for people seeking appointments or information. The chatbot integrated with the hospital backend systems, smart enough to humanized, having the ability to interpret patient’s written requests and respond accordingly hence removing the mechanical aspect of communication.” 
The company expects a very positive impact on patient experiences and is dedicated to staying at the forefront of technological innovations and continuous improvement of consumer journeys and clinical outcomes. 

Posted by : Dubai PR Network Editorial Team
Viewed 3745 times
PR Category : Healthcare & Medicine
Posted on : Wednesday, August 12, 2020  1:52:00 PM UAE local time (GMT+4)
Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of
Previous Story : Breastfeeding for a Healthier Future of Mother and Infants
Next Story : SEHA Introduces Laser-based DPI Testing at Selected Drive-Th...
Email this article Print this article

Share this article with your friends and followers
Back to Section Home

Related Stories

Most Viewed Press Release posted in the last 7 days
Parmigiani Fleurier Launches New Tonda Reine De Mai [5330-Views]
Make Up for Ever is Breaking Through With a Lipstick Revolution With Rouge Artist [4604-Views]
World Gold Council and its Members Highlight Commitment to Sustainable Development Goals ... [3210-Views]
Kantar to Launch the First BrandZ Top 30 Most Valuable Emirati and Saudi Brands [3075-Views]
WCU: Saudis Talk Up Oil; Strong Grain Momentum Continues [2956-Views]
Pasha de Cartier - ITW w/Ambassadors [2956-Views]
Iba Cosmetics Launches in the Middle East [2952-Views]
Danube Home Launches Its All New “My Garden 2021” E-Catalogue! [2936-Views]
Dubai Health Authority and Dubai Healthcare City Authority Sign MoU to Strengthen Partners... [2571-Views]
WTTC Launches New Report on the Future of Travel & Tourism in a Post-COVID World [2501-Views]
Be Flawless Trend Edition by essence #MinaXessence [2435-Views]
Back With a Bang: IMAGINE Returns to Dubai Festival City Mall's Festival Bay [2173-Views]
Aspiring Novelists Take Note: The Emirates Litfest Writing Prize is Now Open for 2021 [2148-Views]
5 Simple Ways to Amp Up Your Denim Game for Under AED 100 [2120-Views]
Etihad Airways Celebrates Its Pledge To the Kingdom of Saudi Arabia on Their 90th National... [2075-Views]
Dubai Festival City Mall Launches 2nd Edition of Dubai Home Festival [2070-Views]
Emirates SkyCargo Signs Humanitarian Logistics MoU with International Humanitarian City [2070-Views]
Ras Al Khaimah International Airport Has Secured the Repatriation of 53,000 Indian Citizen... [2066-Views]
Parmigiani Fleurier's New Tonda GT Line' [2009-Views]
New-in Comfy and Trendy Maternity Pieces from Mummyista [1935-Views]
Dubai Culture Reveals Children's Wishes in ‘My Library & Expo' Time Capsule [1911-Views]
Homegrown Concept NÜWATER – The UAE's First Alternative to Plastic Bottled Water [1898-Views]
Sony World Photography Awards 2021 Judges and New Competition Categories Announced [1837-Views]
Range Rover Velar Electrifies With Plug-in Hybrid and State-of-the-Art Infotainment [1751-Views]
Marhaba! Abu Dhabi Offers a Welcome Return to UFC Fight Island for Global Stars [1751-Views]
RSS Facebook Twitter LinkedDin
Top Sections
Top Stories