Customers can enjoy a simple user experience to locate AXA medical providers anywhere across the globe
In a step to reinforce its market leadership and competitive advantage in the insurance sector, AXA Gulf – one of the largest and the leading non-life international insurers in the region – today announced the launch of the upgraded online medical provider locator service in the region, making it possible for customers to locate a provider on the move, with their smart phones or tablets.
The upgraded AXA locator can be found on http://locator.axa-gulf.com , comes with best-in-class features and a simple user-friendly, coherent experience that enables customers to find the list of preferred providers in real time across anywhere in the globe. The locator not only provides a quick and easy access to the medical provider but also caters to the customer's special healthcare requirements at that point in time.
Customers no longer have to depend on paper-based provider lists, with the Google maps providing the perfect geographic location to help identify the nearest provider. The customers can search for providers along various set criteria, including country, city, type of hospital/ clinic, specialty and/ or their names, get a print of the same and source a specific list of providers based on search criterion.
Alexis de Beauregard, Chief Officer - Marketing & Retail products at AXA Gulf, said: “AXA believes in setting new standards in customer service and convenience. Last year, we announce the launch of our online medical provider locator, and this year, we have upgraded to provide the same on any mobile devices and customers can now access their preferred AXA medical provider from any corner of the globe. The healthcare service needs of our customers are of utmost importance to us and we believe this step will go a long way in improving our customers' healthcare needs.”
With the upgraded locator, the customers can search for different types of medical providers including hospitals, clinics, pharmacies, medical centers, radiology centers, dentists, optical centers and many more across the globe. The AXA online medical provider locator also facilitates additional information such as specialties on offer at any given health facility, contact details, working hours and days besides their website coordinates.
He added: “The locator is simple, quick and easy way to a healthy living, allowing us to provide an enhanced experience for our customers by leveraging innovative technology to make healthcare more accessible and convenient. The new locator is very helpful for a variety of situations, from the person simply needing to make a quick appointment to someone needing assistance in the midst of a health crisis.”
The AXA Medical Provider Locator is integral to the company's commitment to being attentive to its customer needs and providing the best quality of service to its clients.