e& UAE continues to transform retail, opening the second AI-powered EASE store in Dubai Mall
Dubai, 4th September 2024: e& UAE has announced the grand opening of its second AI-powered autonomous store, EASE (e& Autonomous Store Experience), at Dubai Mall. Following the success of its first AI-powered telecom store, a world first launched in 2023 at the Al Kifaf building, e& UAE continues to pioneer the future of retail with this innovative concept, which offers an effortless shopping journey with no wait times.
Hatem Dowidar, Group Chief Executive Officer, e&, said: “We’re expanding the EASE concept and making it more accessible to people by launching in Dubai Mall. EASE is more than a store; it's a glimpse into the future of shopping, where innovation meets customer experience as we're blurring the lines between the digital and the physical, creating a shopping journey that is frictionless, intuitive, and totally personalised.”
Setting new standards in customer experience, the second EASE store, powered by state-of-the-art AI technology, machine learning, smart shelves, robotics, smart dispensing and trade-in machines, offers a unique and seamless shopping experience. It comes with even more advanced features, such as FastPass and visitor line activation via biometrics or the e& UAE app allowing customers to enter the store, explore, pre-authorise payments on the app and purchase a wide variety of products and services, including mobile and fixed-line products, accessories, handsets, devices, and trade-ins. Upon completing their shopping, customers can use an easy self-service check-out and exit the store at their convenience. Additionally, the facial recognition feature is streamlined with the visitor line purchase journey.
Masood M. Sharif Mahmood, Chief Executive Officer, e& UAE, said: We are transforming the future of retail by leveraging AI and advanced technology to elevate the customer experience like never before. Our EASE store in Dubai Mall is a bold statement of intent: that AI and cutting-edge technology can elevate the shopping experience to unprecedented heights. With AI-driven insights and a customer-centric approach, we are digitally transforming retail and simplifying our customers’ journey.”
To enhance payment options, Apple Pay and Samsung Pay are now supported on the e& UAE app. Furthermore, customers can conveniently purchase items and opt for delivery to their preferred location through the self-assisted station (SAS).
Located in the world’s most visited mall, the EASE store represents the convergence of AI and the future of retail. EASE can be found on the second floor of Dubai Mall.
Home >> Fashion, Lifestyle, Accessories and Home Section
UAE Participates in Second Meeting of BRICS Finance Ministers and Central Bank G ...
Etihad Rail and Emerge Sign Landmark Solar Power Deal at Global Rail 2024
Pink Cooking Challenge on October 26, 2024 at Rove Hotel Downtown, Dubai
Ministry of Economy and Federal Youth Authority organize Youth Circle to foster ...
Dubai Silicon Oasis Recognized as Middle East Free Zone of the Year for Innovati ...
Memorandum of Understanding Signed Between Dubai Judicial Institute and Internat ...
Arabian Center unites to empower: Standing together to spread awareness and sh ...
VFS Global wins Hungary visa services contract in nine additional countries acro ...
Dubai Sports Council to close Registration Door for the 12th "Sheikha Hind ...
Renowned Bollywood Singer Mika Singh Shines Bright at Kanz Jewels in Dubai's Ico ...
Danube Home sets up the largest home interior & outdoor solutions showroom in Mu ...
FDF and EAWE collaboration paves way for culture of community participation
Abu Dhabi Co-Operative Society Holds Annual General Meeting for Fiscal Year 2023 ...
Ministry of Finance Participates in Gitex Global 2024 with Innovative Projects S ...
Mohammed bin Rashid Library Celebrates World Mental Health Day with an Inspiring ...
Dubai Customs Sparks Trade Innovation with Exciting New Projects at GITEX Global
Dubai Culture and MBRSC Forge Strategic Partnership to Boost Educational and Cul ...
Al-Ghurair & Arjuna win kabaddi's Titles of the 6th "Labor Sports Tournamen ...
UAE, Malaysia conclude negotiations towards Comprehensive Economic Partnership A ...
Dubai World Trade Centre, RTA, and Dubai Police Unite for Seamless Citywide Oper ...